Frequently Asked Questions
What is the difference between you and other suppliers?
A: We have a R&D team with more than 30 years experience.
B: We understand the needs of customers and market trends, with agents in major mainstream markets.
C: We utilize professional production and testing equipment with strict QC standards.
D: We have extensive experience cooperating with Fortune 500 companies.
What certifications are available?
We have passed ISO9001 quality system, ISO14001 environment system, and OHSAS18001 occupational health management certifications. Our products are CE and FCC certified.
How long is the lead time for orders?
Normal products typically have a lead time of 1 month, while customized products require approximately 2 months.
What are the supported payment terms?
We support T/T payment, Western Union, and Ali payment. Please consult customer service for specific details.
How long is the warranty period?
The warranty is valid for two years after the product is dispatched from our port.
Which smart ecosystems are compatible?
The bulbs are fully compatible with Tuya APP, Smart Life, Amazon Alexa, and Google Assistant via Wi-Fi networking.
Guangyao Lighting
