Q1: What is your terms of packing?
Generally, we pack our goods in neutral white boxes and brown cartons. If you have legally registered patents, we can pack the goods in your branded boxes after getting your authorization letters.
Q2: What is your terms of payment?
Generally 30% T/T in advance, and the 70% balance should be paid before shipment. We will provide photos of the products and packages before the final payment.
Q3: How about your delivery time?
The specific delivery time depends on the items and the quantity of your order. Standard lead times apply based on production schedules.
Q4: What is your sample policy?
We can supply the sample, but the customers are required to pay the sample charge and the associated freight costs.
Q5: Do you test all your goods before delivery?
Yes, we conduct 100% testing on all products before they are cleared for delivery to ensure quality standards.
Q6: How to proceed with an order for LED lights?
First, let us know your requirements or application. Second, we quote based on your needs. Third, the customer confirms the samples and places a deposit for the formal order.