Frequently Asked Questions
Is the silicon tube flexible for different shapes?
Yes, our 10*10mm silicon flexible tube is designed specifically for landscape and architectural decoration, allowing for easy bending and shaping to fit various contours.
What is the waterproof rating for this neon strip?
This product features an IP65 waterproof rating, making it perfectly suitable for outdoor environments, parks, and landscape lighting projects.
Do you provide samples before bulk orders?
We can supply samples for quality verification. While samples themselves may be free for certain models, delivery charges are typically covered by the customer.
How do you ensure the quality of the LED strips?
We maintain a strict quality control process, including 100% on-line QC and final inspection. Our factory is certified with ISO9001 and ISO14001 standards.
What is the expected lifespan and warranty?
Our neon LED strips are built to last with high-quality components, offering a standard warranty of 3 to 5 years depending on the specific project requirements.
Can the color temperature be customized?
Yes, we offer a wide range of color temperatures from 2700K (Warm White) to 6500K (Cool White) to suit different atmospheric needs.