Can I have a sample order for the Led note board?
Yes, we welcome sample orders to test and check quality. Mixed samples are acceptable.
What is the lead time for production?
Samples typically take 5-10 days, while mass production requires approximately 2-3 weeks.
How are the goods shipped and how long is the delivery?
We usually ship via DHL, UPS, FedEx, or TNT, taking 3-5 days to arrive. Airline and sea shipping are also available.
Is it possible to print my custom logo on the product?
Yes. Please inform us formally before production and confirm the design based on our sample.
What is your policy for dealing with faulty products?
Our defective rate is less than 0.2%. During the warranty period, we will replace small quantities with new orders or repair/discuss solutions for batch defects.
Is this device compatible with smart home systems?
Yes, most smart versions of our lighting are compatible with systems like Alexa and Google Home for easy control.
Guangyao Lighting
