Can we customize our brand and get support for our market position?
Yes. We welcome your customization. Please inform us of your detailed requirements regarding market demand, and we will discuss and propose helpful suggestions to find the best solution for you.
What are your terms of payment?
Usually, we accept T/T and irrevocable L/C at sight. For regular orders, the terms are a 30% deposit and full payment before delivery.
What are your terms of delivery?
We accept EXW, FOB, CIF, and other standard terms. You can choose the one that is most convenient or cost-effective for your logistics.
What is the lead time for samples and mass production?
Generally, it takes 5-7 days for sample production and 10-25 days for bulk orders. The final lead time depends on the specific quantity of the orders.
How are the goods packed for shipping?
We typically pack goods in neutral cartons. For fragile items, we use wooden frames to ensure safety. We can also customize packaging based on your specific requirements.
How do you handle quality problems after sales?
Simply take photos of the problems and send them to us. We will provide a satisfied solution within 24 hours after confirming the issue.