Q1. When can I get the quotation?
A1. We usually quote within 8 hours after receiving your inquiry. For urgent projects, please notify us so we can prioritize your request.
Q2. How can I get a sample for quality check?
A2. After price confirmation, samples can be provided. The sample cost is refundable upon order confirmation if the quantity exceeds our MOQ.
Q3. Why should you choose our lighting solutions?
A3. With over 200 workers ensuring timely delivery and an R&D team with 20+ years of experience, we provide certified (CE, ROHS, SAA, etc.) high-quality products.
Q4. What payment and delivery terms are accepted?
A4. We accept FOB, CFR, CIF, EXW terms and payments via T/T, L/C, Credit Card, and PayPal in multiple currencies including USD, EUR, and CNY.
Q5. Do you offer ODM/OEM services?
A5. Yes, with over 20 years in the lighting business, we provide comprehensive ODM and OEM services to meet specific customer needs.
Q6. What is the typical delivery timeframe?
A6. Bulk production usually takes 15-30 days, while samples are typically prepared within 7-10 days depending on the specific product.